Ridge Communications Inc.
Voice Mail Systems
CallPilot is a state-of-the-art messaging system for small, medium to large business, with 10 to 300 mailbox users. CallPilot is equipped with a built in 10/100 Ethernet port, allowing connection to the LAN for advanced applications, including Auto Attendant, Customer Call Routing (CCR), Voice Mail, Basic Call Centre, Web-based management and IP connectivity.
Automated Attendant: Answers your telephone and takes messages for everyone in your company. Standard feature options include call transfer, calling name display. CCR levels (10), CCR trees (4), dial extension from CCR, external transfer to cell phone, remotely record greeting, remotely set business open/closed, reply based on calling line ID, reports, transfers to CCR tree
Voice Messaging (Mailboxes): Popular features include auto answer with personal greeting, broadcast messages, delivery options (private, urgent, etc.), express messaging, guest mailboxes, interrupt caller leaving a message, never-full mailboxes, outbound transfer from mailbox, record a call, recovery of deleted messages, remote call forward to voice mail, reports